Sean M. Atkinson Brand & Marketing Strategist Speaker
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Will Microsoft Customer Experience Platform Compete in the CX World?
“I believe the competition will come in the form of access,” said Sean M. Atkinson, CEO and founder of
Majority Media. “Microsoft can help themselves by leaning into their search engine resources. That gives them a large enough audience to perform their own form of A/B testing with to get it right, whereas Qualtrics/Medallia are relying on a smaller base to pull from.”
“This opens the door to go from the workplace to SMB’s and beyond,” Atkinson added. “...At the end of the day it always comes back to the customer and their goals. If you can provide a solution that allows a business to streamline their process and provide a better experience, you’ve got a chance to compete in the market.”
The Friday Chaser, Newsletter Issue #43 — Every engagement is an opportunity
The carefully weaved and crafted visual to something ordinary. The same method can be applied to less conventional and often ignored aspects of the business. For example, reporting and analytics. The overarching thought is the clients never read them. One could say that’s our fault, not theirs.
Try looking at this from a marketing standpoint — every engagement is an opportunity. The story you tell can speak to the past, present, and or future. It’s an opportunity to continue the customer journey beyond the sale into a happy place where brand champions and brand ambassadors reside
Word-of-mouth and referrals drive so much of the revenue flowing through our agencies and businesses. Providing a win that the client can not only understand but repeat is its own revenue stream.
Filling in The Blanks Of Entrepreneurship
• Discover the secrets to mastering influence and achieving rapid business growth through the power of the Influence and Growth Mastery podcast.
• Learn the essential stages of entrepreneurship and gain insights on how to navigate each stage successfully.
• Uncover the strategies for validating your business ideas, ensuring that you invest your time and resources in ideas that have the potential for success.
• Build a strong foundation for your business by understanding the key elements that contribute to long-term growth and sustainability.
• Explore the transformative impact of strategic partnerships and collaborations on your entrepreneurial journey, unlocking new opportunities and amplifying your success.
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I don't like to brag, so I share testimonials
Sean Atkinson has a seemingly effortless speaking and storytelling style forged from his myriad life experiences. Add in his expertise in marketing and you have the perfect podcast guest--entertaining, knowledgeable and succinct.
Rahbin Shyne 360 Brothers Podcast
Sean Atkinson continually blows me away with their attention to detail and focus on highlighting their customers. His support and expertise is outstanding, with an eye on how to best grow and illuminate you and your business.
Mischelle Oneal
As a guest "Business Breaks" podcast, Sean brought a wealth of knowledge and experience from his varied background in Sales, Marketing and Technology. His intelligence and generosity in sharing his insights make him the ideal expert guest.
Dante Healy Business Breaks Podcast
"There is no greater agony than bearing an untold story inside of you." ~ Maya Angelou